How will a claim be paid?

If you have a valid claim, a normal Critical Illness policy will pay you a tax-free lump sum. Then, as soon as the payment is made the policy will end.

For a claim to be valid, you will have been diagnosed as having a critical illness or condition which is specifically listed as an insured illness in your insurer’s Key Features Booklet.

All insurance companies require you to have survived for a specific number of days following your diagnosis in order to make a claim. This is normally 28 days although some insurance companies have brought it down to 14 days.